
Kindness: A Culture Builder & Retention Strategy
by Cindy Rowe
WCASHRM
July 29, 2025
Science has proven that doing kind acts for others makes us happier. And that’s great news for leaders because happier employees are 12% more productive. In today's workplace climate—amid staffing and retention challenges, it's crucially important to have a competitive edge with current staff and future employees. In this talk, you’ll learn how to use kindness as a key differentiator to make your organization stand out from the crowd. When you learn how to use kindness strategically, you’ll be seen and valued as a strategic and compassionate leader while simultaneously boosting the bottom line and improving workplace culture.?