Hot Springs Chamber of Commerce
659 Ouachita Ave
Hot Springs, AR 71901
Creating a Culture of Feedback
with Kristi Spaethe
WCASHRM
September 29, 2026 | 11:30 a.m. - 1 p.m.
Feedback is a gift. I’ve been told that most of my career and truly believe it. I also believe that ingraining feedback, both giving and receiving, into an organization’s culture can be more impactful than many other concepts and processes. So, if it is so great, why are more organizations not practicing a culture of feedback? Easy answer, feedback is hard! Giving and receiving; positive and constructive. No wonder there are so many books, trainings and content about it. In this session, we will look at the root of feedback, how to deliver and receive it effectively, and how to begin to create a culture of feedback within your organization.
Kristi Spaethe is the Chief Executive Officer of The People Perspective and People Perspective Search and Recruiting designed to be the one stop shop for all things people in the communities that these organizations serve. Kristi earned a Bachelor’s Degree in Psychology with a Human Resources Development option and also holds the SHRM-CP certification. Kristi is the Immediate Past State Director for SHRM Oklahoma where she has served in prior various roles beginning in 2018.
One hour of SHRM and HRCI is approved.
WCASHRM membership is free to SHRM members that designate WCASHRM as their chapter with SHRM.